White glove services across Europe

MKG's white glove couriers handle, among other services:

• Indoor delivery into cleanrooms, laboratories, operating theatres or R&D spaces

• Installation, placement or unpacking of equipment if required

• Additional safety checks and verification during handling

• One-on-one supervision of high-risk shipments

Every step is designed to minimise risks and guarantee maximum care.

In regulated sectors, extensive compliance requirements apply. Our white glove couriers operate in accordance with GDP guidelines, chain-of-custody protocols, validation and documentation requirements, and we guarantee traceability. This ensures not only the integrity of the shipment, but also compliance with audit and quality standards.

Many shipments within these sectors are temperature sensitive. With our white glove services we support ambient, cold chain and cryogenic transport. Naturally, temperature registration from start to finish and the use of validated packaging solutions. The temperature conditions are continuously monitored, so that product quality and stability are safeguarded.

From planning, white glove activities are continuously monitored and real-time tracking takes place. Status updates and incident management according to quality protocols are a standard part of the process. Customers also have one fixed point of contact who monitors the shipment from beginning to end.